Leo Taxis - Taunton airport transfers specialist
Leo Taxis - Taunton airport transfers specialist
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Privacy Policy

Leo Taxis Taunton

Leo Taxis Privacy Policy

Last Updated: 5 January 2026

Leo Taxis (“we”, “us”, “our”) is committed to protecting your privacy in compliance with the UK GDPR and Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use leotaxis.co.uk or book our Taunton Taxi Services.

1. Data Controller Details

Leo Taxis
3 Waterford Close
Bridgwater, Somerset, TA6 6UN
United Kingdom

Main Contact: [email protected]
Data Protection Officer: Leo Taxis (small business exemption applies)
ICO Registration:ZC074970 

2. Personal Data We Collect

2.1 Data You Provide (Bookings)

  • Full name and contact phone number

  • Email address (optional)

  • Pickup and drop-off addresses

  • Date, time, and passenger numbers

  • Flight numbers (airport transfers)

  • Special requirements (child seats, luggage)

2.2 Data Collected Automatically

  • IP address and browser type

  • Pages visited and time spent

  • Google Analytics data (requires consent)

  • Cookie preferences (see Cookie Policy)

Legal Basis:
Art 6(1)(b) GDPR – Contract performance (bookings)
Art 6(1)(a) GDPR – Consent (analytics/cookies)

3. How We Use Your Personal Data

  • Process and confirm your taxi bookings

  • Calculate routes, fares, and ETAs

  • Send booking confirmations via SMS/email

  • Track flights for airport transfers

  • Provide customer service and handle complaints

  • Improve website functionality (Google Analytics)

  • Comply with Taunton Deane licensing requirements

  • Prevent fraud and abuse of service

4. Data Retention Periods

  • Booking records: 12 months (disputes/fraud prevention)

  • Customer communications: 3 years (legal requirement)

  • Google Analytics data: 26 months (Google standard)

  • Cookie consent records: 12 months

  • Automatically deleted unless legally required longer

5. Who We Share Data With

5.1 Service Providers (Data Processors)

  • Google Analytics & Google Maps (anonymised IP, DPA signed)

  • SMS confirmation service (delivery only)

  • Payment processors (Stripe/PayPal – PCI compliant)

  • Cloud booking system (EU servers only)

5.2 Legal Disclosures

  • Taunton Deane Borough Council (licensing)

  • Police authorities (crime prevention)

  • Courts (legal orders/subpoenas)

No data sold or shared for marketing purposes.

6. International Data Transfers

No personal data is transferred outside the UK/EEA.
All processors use UK or EU-based servers with equivalent data protection.

7. Your GDPR Rights

You have the following legal rights regarding your personal data:

RIGHT OF ACCESS – Request copy of your data
RIGHT TO RECTIFICATION – Correct inaccurate information
RIGHT TO ERASURE – Delete completed booking records
RIGHT TO OBJECT – Stop non-essential processing
RIGHT TO DATA PORTABILITY – Receive data in standard format
RIGHT TO RESTRICT PROCESSING – Pause during disputes
RIGHT TO WITHDRAW CONSENT – Analytics/cookies anytime

How to exercise your rights: Email [email protected]
Response time: Within 1 month (extendable to 3 months for complex requests)

8. Data Security Measures

  • SSL encryption (https://leotaxis.co.uk)

  • Secure payment gateways (no card details stored)

  • Password protected WordPress admin

  • Regular security updates and patches

  • Access controls for staff

  • Encrypted backups

  • GDPR training for team

9. Automated Decision Making

We do not use fully automated decision-making or profiling that produces legal effects or significantly affects booking decisions.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 16.

11. Third Party Websites

Links to Google Maps, Facebook, WhatsApp, etc. have their own privacy policies. Leo Taxis is not responsible for their data practices.

12. Cookies

We use cookies for website functionality and analytics. See our Cookie Policy (footer link) for details and management options.

13. Complaints Procedure

Step 1: Contact us at [email protected]
Step 2 (if unsatisfied): Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Email: [email protected]

14. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated “Last Updated” date. Please check regularly.

Effective Date: 5 January 2026
Contact: [email protected]

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